Privacy Policy.

• Contact details you share when placing an order or enquiry: name, phone number, delivery address and email.
• Order details: the products you request, quantities, preferences and payment confirmation references.
• Conversation history on WhatsApp, Instagram, TikTok and email, kept for order fulfilment and customer care.
• Website usage data: anonymous analytics such as pages visited and device type, used to improve the experience.

• To confirm and fulfil your order, arrange delivery, and communicate about it.
• To respond to enquiries about our collections, custom blends and wholesale.
• To send occasional updates about new editions — only if you have opted in.
• To improve our website, products and service quality.

We do not sell your personal information. We share only what is necessary with:

• Delivery partners — your name, phone number and address so your order reaches your doorstep.
• Payment providers — to confirm your transaction. We do not store card or mobile-money credentials.
• Legal authorities — where required by Ugandan law.

We keep order and customer records for as long as needed to serve you, honour warranties, and meet legal or tax obligations. You may request deletion of your data at any time by writing to info@sacajaessentials.com.

• Access — request a copy of the information we hold about you.
• Correction — ask us to update inaccurate details.
• Deletion — ask us to remove your data, subject to legal obligations.
• Opt-out — unsubscribe from marketing messages at any time.

Our website uses minimal cookies for essential functionality and privacy-respecting analytics. You can disable cookies in your browser without affecting the ability to browse or place an order via WhatsApp.

Questions about this policy? Reach us at info@sacajaessentials.com or +256 702 105501. House of Sacaja, Kampala, Uganda.